Privacy Policy

Last Updated: 15/7/2025

At Super Star Pets, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number
Billing and shipping address
Purchase and order history
Payment information (processed securely via third-party providers)
Website usage data (e.g., cookies, IP address, browser type)

2. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Provide customer support
Send updates, offers, and promotional content (with your consent)
Improve our website and user experience
Comply with legal or regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with trusted third parties, such as:

Payment processors (e.g., Stripe, PayPal)
Delivery and logistics partners
Marketing and analytics tools (e.g., Google Analytics, Meta Ads)
These providers are required to protect your data and use it only for specified purposes.

4. Cookies and Tracking

Our site uses cookies and similar technologies to enhance your experience, track usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse.

6. Your Rights

Under Singapore’s PDPA (Personal Data Protection Act), you have the right to:

Access and update your personal information
Withdraw consent for marketing communications
Request deletion of your personal data (where applicable)

You may contact us at superstarpetssg@gmail.com to exercise your rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

8. Contact Us

If you have any questions or concerns about your data, please reach out:

Super Star Pets
Email: superstarpetssg@gmail.com